Free Essay

Sample Rich Picture Question

In: Business and Management

Submitted By yungwong
Words 443
Pages 2
Business Information Systems

a) Imagine you are a systems analyst trying to understand Kitchen Appliances R Us. This is a business made up of many departments (Accounting, Marketing, Warehousing, Sales, Insurance, Deliveries etc). It is owned and operated by George and Georgina Black supported by a small number of staff. There are many manufacturers who supply appliances and many loyal customers. Kitchen Appliances R Us buy appliances from the major manufacturers and sell them at a profit to their customers.

Systems analysts often use a set of system characteristics to understand organisations. Define the following system characteristics, and give an example of each system characteristic from the description of Kitchen Appliances R Us above (3 MARKS)

Interrelated Components (give a Definition and an Example): ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Outputs (give a Definition and an Example): ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Stakeholders (give a Definition and an Example): ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

b) In the space provided, draw a “Rich Picture” that captures the key features of the Kitchen Appliances R Us business, including the situation at the business as described in words as follows (4 MARKS):

Kitchen Appliances R US is a specialist white goods store established by George Black and his wife Georgina. They run the business from an office and have leased a warehouse where they stock a supply of kitchen white goods (ovens, stoves, range hoods, fridges and dishwashers). George handles the sales and purchasing of products whilst Georgina is responsible for other office duties (such as accounts and deliveries) essential to the running of the business. They have additional supporting staff.
George has chosen to stock a limited range of manufacturers and sells them at discount prices. Goods are stored in the warehouse, and delivered to customers via an external courier service. George and Georgina use a number of different couriers depending on the number and size of products to be delivered and the availability of couriers.
While some of his business comes from retail customers, George is trying to focus on trade purchasers, as these customers are more likely to make repeat purchases. However, he notes that they are much more likely to buy cheaper products, whereas retail customers may buy either the cheaper lines or top of the range products. Some statements from some of the people interviewed include:

George: “I am concerned about our profits. Georgina’s chaotic accounting system doesn’t help me make key decisions that affect our profits.”

Georgina: “I am constantly arguing with the courier service. They lose things”

The “Westinghouse” Manufacturer: ”George wants to only stock the cheaper products. Ours are more expensive!”

The “Modern Homes” Trade Customer: “I’m always arguing with Georgina – my orders are never delivered on time.”

DRAW YOUR RICH PICTURE HERE:…...

Similar Documents

Premium Essay

Sample Answer for Novel Question

...MARKING SCHEME: CONTENT : 10 MARKS LANGUAGE : 5 MARKS TOTAL : 15 MARKS SAMPLE QUESTION & GUIDELINE ON HOW TO ANSWER NOVEL QUESTION. QUESTION :CHOOSE A CHARACTER THAT YOUADMIRE FROM THE NOVEL THAT YOU HAVE STUDIED. WITH CLOSE REFERENCE TO THE TEXT ,GIVE REASONS FOR YOUR CHOICE AND HOW THE CHARACTER HELPS YOU IN YOUR LIFE. STEP 1: Start you answer by writing the title of the novel and the person who wrote it. At the same time the character you admire the most. STEP 2: Give reasons for your choice in a new paragraph and start your sentence with something like; First of all or just as easy as firstly. In giving your reason you must give the incident that is related to the situation in order to proof your point. STEP 3: Give a few more reasons/proof from the novel to support your answer. STEP 4: Remember to answer the second part of the question after giving your reasons/proof. You can do this in each of the paragraphs or write it as conclusion at the end of your answer. STEP 5: To end your writing, give a conclusion by combining the reasons or answering the second part of the question SAMPLE ANSWER BY FOLLOWING THE ABOVE GUIDELINE (THE CURSE) Based on the novel “The Curse” by Lee Su Ann the character that I like and admire is Azreen because of a few reasons. The first reason is because Azreen is such a strong character that has great courage as she is open, positive and always fights for what she believes in. Firstly, she......

Words: 507 - Pages: 3

Premium Essay

Final Exam Sample Questions Chp 1-7

...Final Exam -- Chapters 1-7 I have placed the Final Exam and the Final Exam Answer Sheet on the Home Page of the course. Download the Final Exam and Final Exam Answer Sheet to your computer. Please submit your completed Final Exam Answer Sheet in the Assignment Drop Box located in the Assignments section of the using the following file name format: "lastname _final_exam.doc" (for example, "smith _final_exam.doc"). The Final Exam Answer Sheet is due by Friday, 1/21/11 at midnight--no exceptions. Multiple Choice Identify the choice that best completes the statement or answers the question. ____ 1. The real meaning of relationships is usually made up from: a.|everyday talk and nonverbal communication| b.|dramatic events that occur outside of the relationship| c.|emotional challenges that happen inside the relationship| d.|the advice we get from other friends| e.|the advice we get from "experts" in the field of relationship management| ____ 2. The statement that communication is systemic means that: a.|symbols construct our meanings| b.|communication changes over time| c.|there is a content level and a literal| d.|it is studied in an organized manner| e.|the various parts affect each other| ____ 3. The openness of a system is: a.|the extent to which a system strives to sustain equilibrium| b.|the extent of interaction within a system| c.|the extent to which a system affects and is affected by outside factors and processes| d.|the extent of......

Words: 2222 - Pages: 9

Free Essay

Sample Pers 2001 Exam Questions

...Sample PERS 2001 Exam Questions Multiple Choice Identify the choice that best completes the statement or answers the question. Modules 1-Introduction, 2-Overview of Legal Systems and 3-Death Penalty 1. The Uniform Crime Report “Crime Rate” allows a. police to set a value on crimes c. comparison of crime over time and in different locations b. police to report crimes d. comparison of crime between countries 2. In the United States, all states except one use a similar source for their law. Which state is different? a. Louisiana c. Alaska b. Hawaii d. California 3. The United Nations has three major components: a. General Secretary, Chief Justice and c. justification, excuse, alibi and Council procedural b. justification, excuse, alibi and d. General Assembly, Security Council, procedural and Secretariat 4. The state with the largest death row population is a. Texas c. Georgia b. Virginia d. California Modules 4- Drug Laws & Policy and 5-Marriage & Homophobia 5. In the United States, what percentage of federal prisoners are incarcerated for drug and drug related offenses? a. 5% c. 50% b. 10% d. 100% 6. One major problem of physical dependence on drugs is a. as time goes on, the user develops a c. as time goes on, the user gets bored tolerance to the drug, requiring smaller with the drug and/or less frequent dosage b. as time goes on, the user develops a d. there are no problems associated with tolerance to the drug, requiring larger physical dependence on drugs......

Words: 487 - Pages: 2

Premium Essay

Sample Questions About Eng

...ACCUPLACER® Sample Questions for Students © 2012 The College Board. College Board, ACCUPLACER, WritePlacer and the acorn logo are registered trademarks of the College Board. All other products and services may be trademarks of their respective owners. Visit the College Board on the Web: www.collegeboard.org. Sentence Skills In an ACCUPLACER® placement test, there are 20 Sentence Skills questions of two types. • The first type is sentence correction questions that require an understanding of sentence structure. These questions ask you to choose the most appropriate word or phrase for the underlined portion of the sentence. • The second type is construction shift questions. These questions ask that a sentence be rewritten according to the criteria shown while maintaining essentially the same meaning as the original sentence. Within these two primary categories, the questions are also classified according to the skills being tested. Some questions deal with the logic of the sentence, others with whether or not the answer is a complete sentence, and still others with the relationship between coordination and subordination. 3. To walk, biking, and driving are Pat’s favorite ways of getting around. A. To walk, biking, and driving B. Walking, biking, and driving C. To walk, biking, and to drive D. To walk, to bike, and also driving 4. When you cross the street in the middle of the block, this is an example of jaywalking. A. When you cross the street in the middle of...

Words: 11195 - Pages: 45

Premium Essay

Bus100 Sample Exam Questions

...BUS100 Sample Exam 1 Student: ___________________________________________________________________________ 1. Which of the following organizations is an example of the goods-producing sector of the economy? A. Ford Motor Company B. Florida State University C. Children's Hospital D. H & R Block Tax Consulting 2. Which of the statements about demography is most accurate? Demographic studies: A. focus on factors that have great political relevance, but little relevance to business firms. B. suggest that the number of two-income families will decline in the future. C. provide business and individuals with insights into business and career opportunities of the future. D. are an important source of information about changes in weather and climate. 3. Public schools, charities and government agencies are not classified as businesses because they: A. have not been incorporated. B. do not seek to earn a profit. C. provide services rather than goods. D. do not have any stockholders. 4. In order to make an intelligent investment decision, entrepreneurs should: A. limit their options to those business investments that are backed by the U.S. government. B. invest in businesses that have generated a stable rate of profit for at least the past ten years. C. invest only in business opportunities where it is possible to take an active role in management. D. compare the risks of potential investments to their expected profits and find the right......

Words: 2600 - Pages: 11

Free Essay

Picture

...Using Focal Points in Photography by Darren Rowse 20 del.icio.us  Twitter  StumbleUpon  Digg  [pic][pic][pic]Image by H@Ru Next time you take your digital camera out and line it up for a shot pause before you press the shutter button and ask yourself: “What is the Focal Point in this Picture?” Some other ways to ask the same question might include - What is the central point of interest? What will draw the eye of the viewers of this picture? What in this image will make it stand out from others? What is my subject? The reason a focal point is important is that when you look at an image your eye will generally need a ‘resting place’ or something of interest to really hold it. Without it you’ll find people will simply glance at your shots and then move on to the next one. Once you’ve identified a point of interest or focal point you then should ask yourself how you can enhance it. 6 Techniques to Enhance the Focal Point in an Image A focal point can be virtually anything ranging from a person, to a building, to a mountain, to a flower etc. Obviously the more interesting the focal point the better - but there are other things you can do to enhance it’s power including: • Position - Place it in a prominent position - you might want to start with the rule of thirds for some ideas. • Focus - Learn to use Depth of Field to blur out other aspects in front or behind your focal point. • Blur - If you really want to get tricky you might want to play with......

Words: 415 - Pages: 2

Free Essay

Pictures

...Pictures Culture and religion were not necessarily major themes over sixty years ago, when this short story ‘’Pictures’’ took place, but it is certainly a major theme today, as there still seems to be problems with culture and religion. These problems are mainly caused by cultural clashes or racism. The world has changed very much in the past sixty years and people have become more aware of these major differences between cultures and religions. How the things are described in ‘’Pictures’’ would probably never have happened today, as teachers today have become more well-informed, educated and enlightened. It is the development of the multicultural society that forced us to become more aware. Racism is usually caused by ignorance or the fear of the unknown. This is represented by the teacher. She does not understand or accept why Amina would paint Mary and the child Jesus with dark skin. It is hard to tell whether the teacher tries to protect her job, and is not really racist, or that she is trying to make up for her mistake, of letting Amina down and not letting Amina put her picture on the wall in the classroom. We know that the mistake was rejecting the picture, but the question is why was it a mistake? Was it because she did not allow Amina to express herself artistically, or was it simply because in a white skinned dominated society a middle eastern complexioned mother and child just didn’t fit into the norm. The teacher could have been worried that other students......

Words: 566 - Pages: 3

Premium Essay

Adrienne Rich Sample Question

...impulse behind writing poems, for me’ (Adrienne Rich) Does the poetry of Adrienne Rich speak to you? Write your personal response, referring to the poems of Adrienne Rich that do/ do not speak to you. The poetry of Adrienne does speak to me, as it makes me aware of the hardship that women have faced in the past which, while focused on by many in the past, is something I have not thought much about. However Rich’s poetry shows me that this is an issue which deserves some attention, as it effectively presents the undue and unfair struggle and hardship that the female sex experienced and still experience. This is achieved with several features of her poetry, such as her variety of register, variety of theme, the seriousness of her poetry and imagery. The poems I shall use to show how Rich’s poetry speaks to me in aforementioned manner are LIVING IN SIN, DIVING INTO THE WRECK, AUNT JENNIFER’S TIGERS, THE UNCLE SPEAKS IN THE DRAWING ROOM, THE ROOFWALKER and OUR WHOLE LIFE. As I read through her poetry I noticed Rich’s poetry features unusual images which seems not to serve a purpose, but which are heavily focused on, such as a coffee-pot boiling over, or several tigers prancing. These images served two purposes: they caught my eye due to their apparent irrelevance, and then easily presented their messages to me, as they display various instances in which the females are dominated by males, cruelly and unfairly. In LIVING IN SIN Rich shows how relationships are approached and......

Words: 2311 - Pages: 10

Premium Essay

Sample Interview Questions

...INFORMATION TECHNOLOGY – Sample Interview Questions Disaster Recovery/Business Resumption 1. 2. 3. 4. What are the essential elements of a business resumption plan? How is a disaster recovery/business resumption plan developed? What is the purpose of a disaster recovery/business resumption plan? What steps would you take to insure that a disaster recovery/business resumption plan is tied to business requirements? E-Commerce 1. Within the business environment, what are the operations areas that may be leveraged with e-commerce? 2. Tell us about your experience with electronic commerce. 3. What are some of the pitfalls when an e-commerce strategy is poorly executed? 4. Name five characteristics of successful e-commerce sites. Help Desk 1. What experience have you had in help desk operations? 2. What skills will you look for in staffing a help desk operation? 3. What items of information would you request from a user to effectively address a technical problem? Internet 1. 2. 3. 4. What is the Internet? Tell us about your experience in developing or maintaining an Internet site. In what ways can the Internet help public service agencies improve service to the public? The City has implemented an Internet site. Name some of the means by which an Internet site may be used to improve communication with the citizens and encourage community involvement. 5. What are the factors to consider in establishing a Web presence? 6. Why are a......

Words: 985 - Pages: 4

Free Essay

Rich Picture

...Rich Picture The Rich Picture is a technique used in industry to understand the problem areas within Complex Information Systems. It is an unstructured way of capturing information flows, communication and, in essence, human activity. Including both the internal and external influences upon Ford. This enables management to understand how the business currently operates and helps identify problems areas. Currently Fords main problems areas are in * Customer buying habits are changing, do customers want a platform to be able to purchase and customise a car online. Currently ford does offer online customisation however consumers are still not able to buy a car online. * Another main problem area is regulation- as ford sell cars all around the world they have different taxes and regulations to abide to. * Threat of new entrants: self driving cars- people asked about automous self driving cars in the future, -ford suggested that they wouldn’t want to be the first mover as it is complex and could potentially have severe consequences. And in the current situation in the market there is more money in the current market.- maybe just focus on what they are good at. * Production is carried out all around the world therefore production is reliant upon many suppliers therefore if for any reason a supplier goes bankrupt this could have on-going consequences throughout the production process NEXT WE WILL LOOK AT THE WORK SYSTEM SNAPSHOT FOR FORDS CURRENT...

Words: 503 - Pages: 3

Premium Essay

Sample Questions for Interview

...1. How would you describe yourself? Sample excellent response: My background to date has been centered around preparing myself to become the very best financial consultant I can become. Let me tell you specifically how I’ve prepared myself. I am an undergraduate student in finance and accounting at ____________ University. My past experiences has been in retail and higher education. Both aspects have prepared me well for this career. 2. What specific goals, including those related to your occupation, have you established for your life? Sample excellent response: I want to be working for an excellent company like yours in a job in which I am managing information. I plan to contribute my leadership, interpersonal, and technical skills. My long-range career goal is to be the best information systems technician I can be for the company I work for. 3. How has your college experience prepared you for a business career? Sample excellent response: I have prepared myself to transition into the the work force through real-world experience involving travel abroad, internship, and entrepreneurial opportunities. While interning with a private organization in Ecuador, I developed a 15-page marketing plan composed in Spanish that recommended more effective ways the company could promote its services. I also traveled abroad on two other occasions in which I researched the indigenous culture of the Mayan Indians in Todos Santos, Guatemala, and participated in a......

Words: 1990 - Pages: 8

Premium Essay

Question Sample

...Bangalore The problems below are similar to problems that students have had the greatest difficulty correctly solving on recent exams. Correct answers are provided at the end of the problem set. Exam 1 will cover many more items than just the concepts presented here. This exercise is just meant to give you additional practice on the types of problems that have given students the most difficulty. Q1 When the transactions costs associated with completing an activity by entering into a contract with another firm rise, the likelihood that this activity is done “external” to the firm by contracting with another firm _____ and the odds that it is done “internally” within the firm ____. A rises; falls B falls; rises Answer the next 4 Questions by 1st creating the following graph: Draw a standard supply and demand diagram, refer to it as Figure 1 label the intersection point of the supply and demand curves as Point A move from Point A up and to the left along the demand curve and label a point on the demand curve Point B move from Point A down and to the right along the demand curve and label a point on the demand curve Point C move from Point A up and to the right along the supply curve and label a point on the supply curve point D move from Point A down and to the left along the supply curve and label a point on the supply curve point E Q2 If Figure 1 represents the market for solar power cells and it initially is in equilibrium at Point A, the new......

Words: 1218 - Pages: 5

Premium Essay

Exam 1 Sample Questions

...2012 Students: These sample questions were pulled from last year’s exam. Note that not all the material covered to this point matches up with what I did last year. Hence some material below may be unfamiliar to you. However, these are reasonably representative of the type of questions you are likely to see. 1.Financial accounting a) provides useful information primarily for external decision makers. b) is required for corporations but probably would not be done by other business entities. c) provides information primarily for the use of managers of the company. d) has been practiced in this country for approximately the last 15 years. 2. The Financial Accounting Standards Board employs a "due process" system for making GAAP. This process… a. is an efficient system for collecting dues from members. b. enables interested parties to express their views on issues under consideration. c. establishes new standards based only on FASB board members’ discussions. d. requires that all accountants must receive a copy of financial standards. 3. A decrease in net assets arising from peripheral or incidental transactions is called a(n) a. capital expenditure. b. cost. c. loss. d. expense. 4.   An accounting record into which the essential facts and figures are posted        when it is time to make the financials is called the        a. general ledger.        b. cash flow statement.        c. trial balance.        d. general journal.        e. Major General.  5. If, during an accounting......

Words: 2205 - Pages: 9

Premium Essay

Apa Sample Questions Assignment

...reason as to why this has been so is because there is an obvious assumption that democracy will always have a positive impact on economic development. It is worthwhile however, to move away from the sweeping generalization and put this issue into proper perspective. It is proper to establish the full impact of democracy. In this study, the author will seek to establish the impact of democracy on economic development. Since its origins in ancient Greece, when Greeks created city states as communities of citizens in which the administration and the making of policy were the rights of citizens, democracy has been a subject of many speculations and questions that even to date beggar answers. One of the critical questions that have been the center of speculation is what democracy’s impact on economic development is. This question has been propelled to the fore by certain factors such as the apparent failure of alternative forms of governance and the observation that a majority of the developed countries are those with democracy while the bulk of the poor countries are the most undemocratic. This experience has spawned a great debate about the impact of democracy on economic development which has particularly intensified in the last fifty years (Doucouliagos and Ulubasoglu, 2006). One theory that prompted research on the impact of democracy on economic development is the conflict view as advanced by Hobbes in The Leviathan(1651).According to Hobbes, absolutist regimes are more...

Words: 812 - Pages: 4

Premium Essay

Sample Question (Taken with Full Credit to the Owner)

...the cleaners with a new spot | 17.|According to census projections, which group is expected to see the greatest growth in the U.S. by the year 2050? | A)|Whites/Caucasians | B)|Hispanics | C)|Asian and Pacific Islanders | D)|Blacks/African Americans | 18.|Which of the following is not typically a reason for customer defection? | A)|Poor service/complacency | B)|Needs not met | C)|Inappropriate complaint resolution | D)|Prices slightly higher than competition | 19.|Which of the following is not a good technique to try to enhance communication with someone who speaks English as a second language? | A)|Writing the message | B)|Using another language | C)|Using humor and sarcasm | D)|Using recognizable symbols or pictures | 20.|According to research, which cultural group is more likely to self-disclose personal information? | A)|Germans | B)|British | C)|Koreans | D)|Americans | 21.|Before taking action that was not previously approved or discussed with a customer (e.g. putting the customer on hold or interrupting), you should do which of the following? | A)|Think about it | B)|Check with your supervisor | C)|Check policy | D)|Ask permission | 22.|Which of the following is not true about technology implications in service environments? | A)|Customer roles and needs have changed because of technology | B)|Wait times are being reduced | C)|79 percent of the people in the U.S. have a computer | D)|Future customer service will......

Words: 926 - Pages: 4