Minimizing Interruptions

In: English and Literature

Submitted By ejbn07
Words 1315
Pages 6
Minimizing Interruptions Facts: Although some interruptions are signs of involvement and interest, and other s are genuine requests for information, interruptions are rarely appreciated. When you cut others off, the speaker thinks that you don’t care about their ideas or that you believe your ideas are better than theirs. When you interrupt, you may be perceived as rude, egocentric and controlling – someone who believes that what you have to say is more important than other’s ideas. Strategies on how to cut back interrupting: Count to three after the speaker seems to be finished. Concentrate on what the speaker is saying then paraphrase it back when he/she is finished. When you catch yourself interrupting, apologize and ask the speaker to continue. Ask another co-worker to count the number of times you interrupt in a day. Opportunistic Listening Look for Main and Supporting Points Sometimes it is appropriate to ask politely for the speaker’s thesis. E.g. “I’m trying to pull together what you’ve been telling me about the problems you’ve been, having meeting your quotas. Could you summarize for me?” At other times, however, it isn’t appropriate to ask the speaker outright. “Over all, then, would you say your division is losing its market share?” Take Notes You are unlikely to remember every deadline, every comment or even every topic in a meeting or conversation unless you jot it down. You don’t have to scribble every word in every setting, but when the topic is important, put it in writing. Repeat what you heard When it is not possible to take notes, repetition works well in these cases. Go over the important parts of the message as soon as possible. Re-state it aloud, to a co-worker or a…...

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