Manufacturing Operations and Managing Services

In: Business and Management

Submitted By Nitin786
Words 2307
Pages 10



I would like to express my gratitude towards my coursework in charge Mr S. Das under whose guidance and support I completed my coursework successfully on time.

The case I am provided with is about the natural calamities that occurred in Japan on March 11, 2011. The disasters that took place in Japan include a 9.0 magnitude, Tsunami waves as high as 40 metres travelled up to 10 kilometres and three nuclear reactors at Fukushima Dai-ichi faced Level 7 meltdowns. The impact of this combined disaster was so devastating that it left more than 25000 people dead, injured or missing. Big players of automobile industry such as Nissan, Honda and Toyota got highly affected by the disaster. The case mainly focuses on Nissan, the impact of earthquake on the company and how it responded to the calamity. The company took various protective steps to achieve the momentum of business operations back along with making remarkable flow of income and generating fair revenues at the time of calamity to make situations normal.
Q1. The case identifies several aspects of the Nissan response that were particularly beneficial. Expand on the points made in the case to identify the potential costs and benefits of these actions.
Nissan’s response towards the earthquake and tsunami followed the principles mentioned in its emergency-response plan. Nissan’s Global Disaster Control Headquarters, headed up and summoned by the chief operating officer to evaluate the effect on operations and to supervise the reestablishment of activities. To…...

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