Initech

In: Business and Management

Submitted By PAPERSUX
Words 832
Pages 4
Case Study #2 Like every company Initech has a matrix organization starting with the CEO, regional managers, and according to peter 8 managers. When the workers like Peter work their butts off they do not get any of reward for it but the company gets to sell more units. There is no motivation so he just doesn’t care about. Peter feels his only “motivation is not to be hassled” by the eight bosses when he makes a mistake. In another situation, Bill Lumbergh the manager did not tell his employee Milton Waddams that he got laid off five years ago but still got a paycheck. The consultants hired by the company, which no employee knew about, to layoff people just went and fixed the glitch in accounting that allowed him to get his paychecks. Based on these issues, the core issue in the communication that Lumbergh has with his employees. His inability to be clear with Waddams causes the company a five-year salary cost and fails to communicate with the employee, demonstration a lack of importance to their well being. Communication in organizations is the way information is passed on and understood between groups of people. Messages are formed, encoded and sent. Noise makes the message sent questionable it the receiver was actually listening. The lack of motivation affects how good the responses are between two or more people. Legitimate Power can be used for either good or bad, just like any other power. Legitimate power entitles the person to give others orders as the person has been working there for a long time or is the CEO. When an employee is done with a task, the manager can assign a different task that the manager has knowledge on incase the employee needs help. The lack of communication starts with Lumbergh not talking with the other 7 managers that Peter has to listen to. The lack of communication within in other leads to every single manager to repeat to…...

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