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How to Troubleshoot Internet Connection Problem

In: Computers and Technology

Submitted By JAMES005
Words 274
Pages 2
Dear James Lim,
Please have your PC checked at our service center.
One Stop Service Centre (NS3-01003/03A), next to Student Activities Centre and opposite to OCBC Bank
And please take note of the operating hours Location | Term Time | Vacation Period | | Day | Time | Day | Time | One Stop @ SAC | Mon - Thu | 8:30 am – 5:00 pm | The same as Term Time | | Fri | 8:30 am – 4:45 pm | | | Sat, Sun & PH | Closed | |
Please note that it is likely that there is an issue with your laptop as your roommate is able to connect to your port, while yours is still unable to connect.
Do try to connect to other network first.
Also before going to the service center please try to do the below troubleshooting as it could resolve the issue.
Windows 8.x, 7, and Vista 1. Navigate to the Control Panel.
Note: For help navigating, see Getting around in Windows. 2. Double-click Network and Internet or Network and Sharing Center. 3. From the list of tasks on the left, click Change adapter settings (Windows 8.x and 7), or Manage network connections (Vista). 4. For a wired network connection, right-click Local Area Connection, and select Properties.

For a wireless network connection, right-click Wireless Network Connection, and select Properties. 5. From the Networking tab, make sure Internet Protocol Version 4 (TCP/IPv4) is checked, and then click Properties. 6. Select Obtain an IP Address Automatically, and then click OK.

Please repeat step 4 and step 5 for Internet Protocol Version 6 (TCP/IPv6).
Restart your PC and you should be able to connect to the internet…...

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