Contemporary Approaches

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Contemporary Approaches

Sociotechnical Systems Theory refers to how the social and technical aspects of an organization are both related. The theory suggests organizations are more effective when the employees have all the right combination of tools, training, and knowledge to make the products, and provide services to the customers when they are needed. This work grew out of the Tavistock Institute of Human Relations in England. They explored ways to improve productivity and morale in organizations through "action research". The socio-technical approach has focused more on work group interactions than individual performance. Properly structured work groups, it is assumed, can provide incentives, assistance, and social support better than individual job design programs. Autonomous work groups, quality circles are popular examples of this perspective. Groups are often given resources and responsibilities for areas like safety and quality control and work as a team to identify and correct inefficiencies and work issues.
Quantitative Management approach involves the use of mathematical modeling to find the best solutions to problems. This can be applied to a variety of workplace challenges, ranging from making decisions during product development to resolving employee conflicts. It is also known as operations research, and involves a more objective, structured approach to problems or solutions. Many industries can be suited to this management philosophy. One important component of the quantitative management approach is an ability to objectively collect information about a problem and possible solutions to develop appropriate, and useful, mathematical models. This may involve input from several personnel who can present solutions, problems, and issues that may complicate the discussion. The manager can plug all of these data into a mathematical model, which can…...

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