Behavior Management

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Management Behavior
George Dalton
University of Phoenix
HRM 531

Dr. Samuel Sanders
February 18, 2009


To: First-Level Managers

From: Midlevel Sales Manager

Date: February 18, 2009

Subject: Managerial Behavior

As everyone has probably heard InterClean, Inc. has acquired EnviroTech and will be merging its staff. As first-level mangers you have been entrusted with a great deal of responsibility and your responsibilities will surely increase as this merger proceeds, and I know you will be up to task. In saying that, I would like to address the importance of the type of behavior that a manager should exhibit with 3 key points; (1) how a manager’s behavior can impact the productivity of his or her workers. (2) Types of management actions that are in line with employment laws and those that are not and (3) some best practices for working within a diverse work environment.

Managers must have a positive attitude, express fairness in order to retain employees, and an open mind. Remember, InterClean will be bringing in new staff from EnviroTech, so retention will be very important. Employees performing their jobs effectively should be rewarded. There should be good working relations between employees and managers; and InterClean needs to maintain a healthy and safe work environment. There can be many factors which affect productivity, quality of materials, people skills, procedures, equipment and management skills, just to name a few, but the most important factor would be the attitude of a superior. Appropriate leadership creates a satisfying working environment encouraging higher productivity. Destructive behavior of a manager will turn a well liked job into a disliked one. Rude behavior for managers creates and environment of mistrust and fear, and a consequence of that will have a negative impact…...

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